Economic Equity

The Consumer Financial Protection Bureau (CFPB) has published data on complaints about consumer
financial products and services! This database allows the public to see what is being complained about
and why.

Greenlining created this interactive infographic from CFPB data because we want to know more. How
are California’s communities of color being served by key financial institutions? Communities of color
were hardest hit by the financial crisis, thanks to predatory lending and other illegal practices. Do these
consumers complain to regulators when they have problems?

This infographic combines CFPB complaints with California census data on race/ethnicity by county.
This lets us see who files complaints, why, where, when and how they were resolved.

Click here to find out more about the CFPB’s complaint database or register your complaint here!

Data updated the 1st day of every month.

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